FAQ
What is the shelf life of your nut butters?
果仁醬可以放多久？
The best before date of our nut butters is 9 months from production date. Once opened, consume as soon as possible for the freshest taste.
我們的果仁醬的最佳食用日期是製造起計九個月。開封後請盡快食用，以享受到最新鮮美味的果仁醬。
Do I need to put the nut butters into the fridge after I have opened it?
果仁醬開封後需要放入雪櫃嗎？
No, we don’t suggest refrigerating them as they will become difficult to spread. We recommend storing the nut butters in a cool dry place away from direct sunlight.
不需要的，我們並不建議冷藏果仁醬，因為會令其變得乾硬，難以抹開。放在陰涼地方，避免陽光直接照射就可以了。
There is a layer of oil on top of my nut butters, should I pour it away?
我的果仁醬上有一層油，要把它倒走嗎？
No, do not get rid of the oils! Oil separation occurs in natural nut butters, this is the oils from the nuts and it serves as a natural preservative. We recommend stirring the jar and mixing the oils back with the nut butters each time (otherwise it will get hardened at the bottom).
千萬別倒走面層的油分啊！對於天然果仁將來說，油醬分離是正常現象，這一層油份是果仁本身的油，是最佳的天然防腐劑。我們建議每次吃之前，把果仁醬徹底攪勻，令其回復軟滑的口感，否則吃到最底會變得乾硬呢！
I did not stir my nut butters and the bottom part has become hard and difficult to spread, should I just bin it?
我沒有把果仁醬攪勻，底部的醬變得難以抹開，要把它丟掉了嗎？
No, you can still use it for cooking and baking, for example, cook it with oatmeal, blend it with fruits & almond milk for smoothies. You can even make overnight oats in the jar with the remaining nut butters!
變得比較乾的醬其實也可以拿來煮食和烘焙，例如煮麥片，或與水果及杏仁奶用攪拌機打勻做果昔。你甚至可以用果仁醬的玻璃瓶和剩餘的醬直接做隔夜燕麥！
I want my order sooner, what can I do?
我想早點收到我的訂單，可以怎樣做？
We normally dispatch within 1 – 2 business days after you have placed your order, but it could take up to a week if your item is out of stock (which does not happen very often!). Send us a message if you need them urgently and we can see what we can do. We can even sometimes do same day delivery!
我們一般會在你下單後一至兩個工作天內發貨，但如果該項產品暫時缺貨 (雖然不常發生)，可能會需要一個星期後才會發貨。如果你需要更快收到貨品，請告訴我們，有時我們甚至可以安排即日送到！
Can I send you back the used bottles for recycling?
你們會回收使用後的玻璃樽嗎？
We do not currently reuse our bottles unfortunately due to logistics and hygiene concerns (especially with the heightened coronavirus situation). You can consider donating your jars to zero waste grocery, or check out our instagram for some reuse inspirations on our instagram highlight "Reuse"!
基於衛生及物流上的考慮，我們現時未能回收玻璃瓶。但你可以考慮把用完的玻璃瓶捐贈去無包裝商店，或者可以到我們的Instagram Highlight "Reuse"欄目獲取一些重用玻璃瓶的靈感。
Can I order nut butters as wedding favours?
可以訂購你們的果仁醬作婚禮回禮禮物嗎?
Sure! We take batch order for weddings and cooperate events. Please contact us at info@thenuttercompany.com for details.
當然可以！我們接受大量訂購作為婚禮或公司用途，請電郵至info@thenuttercompany.com聯絡我們以獲取更多資料！
果仁醬可以放多久？
The best before date of our nut butters is 9 months from production date. Once opened, consume as soon as possible for the freshest taste.
我們的果仁醬的最佳食用日期是製造起計九個月。開封後請盡快食用，以享受到最新鮮美味的果仁醬。
Do I need to put the nut butters into the fridge after I have opened it?
果仁醬開封後需要放入雪櫃嗎？
No, we don’t suggest refrigerating them as they will become difficult to spread. We recommend storing the nut butters in a cool dry place away from direct sunlight.
不需要的，我們並不建議冷藏果仁醬，因為會令其變得乾硬，難以抹開。放在陰涼地方，避免陽光直接照射就可以了。
There is a layer of oil on top of my nut butters, should I pour it away?
我的果仁醬上有一層油，要把它倒走嗎？
No, do not get rid of the oils! Oil separation occurs in natural nut butters, this is the oils from the nuts and it serves as a natural preservative. We recommend stirring the jar and mixing the oils back with the nut butters each time (otherwise it will get hardened at the bottom).
千萬別倒走面層的油分啊！對於天然果仁將來說，油醬分離是正常現象，這一層油份是果仁本身的油，是最佳的天然防腐劑。我們建議每次吃之前，把果仁醬徹底攪勻，令其回復軟滑的口感，否則吃到最底會變得乾硬呢！
I did not stir my nut butters and the bottom part has become hard and difficult to spread, should I just bin it?
我沒有把果仁醬攪勻，底部的醬變得難以抹開，要把它丟掉了嗎？
No, you can still use it for cooking and baking, for example, cook it with oatmeal, blend it with fruits & almond milk for smoothies. You can even make overnight oats in the jar with the remaining nut butters!
變得比較乾的醬其實也可以拿來煮食和烘焙，例如煮麥片，或與水果及杏仁奶用攪拌機打勻做果昔。你甚至可以用果仁醬的玻璃瓶和剩餘的醬直接做隔夜燕麥！
I want my order sooner, what can I do?
我想早點收到我的訂單，可以怎樣做？
We normally dispatch within 1 – 2 business days after you have placed your order, but it could take up to a week if your item is out of stock (which does not happen very often!). Send us a message if you need them urgently and we can see what we can do. We can even sometimes do same day delivery!
我們一般會在你下單後一至兩個工作天內發貨，但如果該項產品暫時缺貨 (雖然不常發生)，可能會需要一個星期後才會發貨。如果你需要更快收到貨品，請告訴我們，有時我們甚至可以安排即日送到！
Can I send you back the used bottles for recycling?
你們會回收使用後的玻璃樽嗎？
We do not currently reuse our bottles unfortunately due to logistics and hygiene concerns (especially with the heightened coronavirus situation). You can consider donating your jars to zero waste grocery, or check out our instagram for some reuse inspirations on our instagram highlight "Reuse"!
基於衛生及物流上的考慮，我們現時未能回收玻璃瓶。但你可以考慮把用完的玻璃瓶捐贈去無包裝商店，或者可以到我們的Instagram Highlight "Reuse"欄目獲取一些重用玻璃瓶的靈感。
Can I order nut butters as wedding favours?
可以訂購你們的果仁醬作婚禮回禮禮物嗎?
Sure! We take batch order for weddings and cooperate events. Please contact us at info@thenuttercompany.com for details.
當然可以！我們接受大量訂購作為婚禮或公司用途，請電郵至info@thenuttercompany.com聯絡我們以獲取更多資料！